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Turn on error logs in Skype for Business
https://support.microsoft.com/en-us/office/turn-on-error-logs-in-skype-for-business-4892fe33-ef40-48e2-9070-5308d2a57c7e
Locate and gather information from the Skype for Business log file In File Explorer, navigate to the Tracing folder in your user profile directory—for example, C:\Users\<your... Compress (or zip) the Tracing folder. If directed to, send the compressed folder to your support team.
Skype Media Stack Files - Microsoft Community
https://answers.microsoft.com/en-us/skype/forum/all/skype-media-stack-files/dfe5140a-73e3-426b-bdb2-4599b778147e
Skype Media Stack Files. Why are there so many Skype Media Stack files in the Tracing>WPPMedia folder on my PC? These appear to duplicates of each other. This folder contains nothing but these files and has 69.7 MB (73,146,368 bytes). For …
Skype-parser folder where is it - Microsoft Community
https://answers.microsoft.com/en-us/skype/forum/all/skype-parser-folder-where-is-it/93a527fe-e8b9-49ff-a9b2-344c61a9dee6
After uncompressing this compressed folder, the index.html file will be saved to a selected folder on your hard drive. Have you also downloaded the chat export file. This file is compressed too (the .tar format) and you will need to uncompress this file. The index.html file is used to view the extracted messages.json file in a browser.
Skype client tracing
https://social.technet.microsoft.com/Forums/en-US/f5b92ac6-9de1-4ccc-a0bc-feff109ff91b/skype-client-tracing
Hi Petri, Question 2:I find the result is same with you, when reach the limit defined in the configuration: MaxFileSize,it will change write next log.When you restart Skype client, it always start writing as a new file,it is related to the ClearLogsOnRestart,based on my research,when restart Skype client, it always start writing as a new file, it will compare the log …
Gathering Logs from a Skype for Business Desktop Client
https://docs.microsoft.com/en-us/skype-sdk/websdk/docs/troubleshooting/gatheringlogs/logs-desktopclient
Collecting logs from a Skype for Business desktop client. On a Windows machine, the logs for a Skype for business desktop client will be located in the following directory: %LOCALAPPDATA%\Microsoft\Office\16.0\Lync\Tracing. The .UccApilog files will have names that look like this: Lync-UccApi-[[n]].UccApilog where [[n]] should be replaced by a number 0-2.
What is the Tracing folder on my C: drive? : techsupport
https://www.reddit.com/r/techsupport/comments/4fzhvl/what_is_the_tracing_folder_on_my_c_drive/
So my C: drive is almost full up on my laptop running Windows 7. It has a total size of 100 GB so I've been trying to work out what I can delete to free up some space. The folder Tracing through the location Computer > Local Disk (C:) > Users > Oli > Tracing is a whopping 26.8 GB! All i can see inside it is a subfolder WPPMedia (containing a load of files related to Skype), which is …
How to troubleshoot being unable to sign in to Skype for Business ...
https://docs.microsoft.com/en-us/SkypeForBusiness/troubleshoot/server-sign-in/unable-to-sign-in-to-sfb
Start File Explorer and locate the Local application data folder: Skype for Business 2016: %LocalAppData%\Microsoft\Office\16.0\Lync. Lync 2013/Skype for Business 2015: %LocalAppData%\Microsoft\Office\15.0\Lync. Delete the folder with the name matching your SIP address. For example: [email protected].
Collect log files from Skype for Business Client - Skype …
https://docs.microsoft.com/en-us/skypeforbusiness/troubleshoot/server-configuration/collect-log-files
For Skype for Business 2016, navigate to the following location: %userprofile%\AppData\Local\Microsoft\Office\16.0\Lync\Tracing Note %userprofile% is a windows wildcard string that you can enter from any Windows Explorer window or from the Run line on the Start menu. Delete or move any file that begins with Communicator or Lync.
Delete Cache Skype for Business / Lync - Universal IT
https://universal.cloud/support_articles/delete-cache-skype-for-business-lync/
Open Run bar and type in %AppData%. Make sure you’re in the AppData directory and navigate to\Local\Microsoft\Office\15.0 (or 16.0)\Lync\ for Skype for Business and Lync 2013, or \Local\Microsoft\Office\12.0\Lync\ for Lync 2010. Delete sip_profileName folder. If you do not see this folder, check the \Local\Microsoft\Communicator directory.
Collecting Client Logs for Lync 2013, Skype for Business …
https://techcommunity.microsoft.com/t5/skype-for-business-blog/collecting-client-logs-for-lync-2013-skype-for-business-2015/ba-p/621141
Now the Tracing folder is Zipped an placed on the desktop with a file named Tracing_MM-DD-YYYY_HH.MM.SS.zip. This is the file that you will securely upload to your support engineer. Next you will be prompted on whether or not you want to re-open the client. Press Y if you do, any other key will simply stop the script. And that is it. I hope this saves you time when collecting logs for …
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